Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44208 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85581 Views
  • 11 replies
  • 12 Helpful

Orange.net email server still on DNS?

Hi allI know that the Orange.net and other services were made not available in 2017 but I am having an issue with account passowrd resets on a system that I used to use an oldOrange.net emails address with. The third party will not change may email a...

Global Protect VPN connects but data stream blocked

I have a similar problem to previous posters but cannot see a cut and dried resolution. I've been with EE since the middle of June 2022 and initially everything was fine until about 4 days in when my wife's (works from home) connection through our ho...

NijiK by Contributor
  • 2457 Views
  • 24 replies
  • 2 Helpful

Resolved! Transferring from Bt

I am transferring from Bt to EE and would like to check that my bt email addresses will remain active?

Benet by Visitor
  • 461 Views
  • 2 replies
  • 2 Helpful

Contact

Anyone have any idea why none of the phone numbers to contact EE are working? 

Broadband

My broadband router is showing a solid aqua light, the account was activated last Tuesday by an engineer so what going on