Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 46306 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 90156 Views
  • 11 replies
  • 12 Helpful

Resolved! Can't download Apps on TV, Phone + Tablet

A previous problem has returned. I really don't know why. I can open emails, watch normal TV but any apps like netflix or ITVX will not open. It went on for months and suddenly started working for a few weeks and now stopped again. Any ideas what's w...

HelenLuLu by Investigator
  • 161 Views
  • 9 replies
  • 2 Helpful

Resolved! line reset

Hi how can i get my line/dlm reset. i have had a faulty router that has caused my line speed to drop significantly thank you

carol2025 by Investigator
  • 210 Views
  • 14 replies
  • 1 Helpful

Broadband Issues

Absolutely no broadband in Aberdeen area. The app is being "updated" so can't contact anyone. Having to use data to post this. Really annoyed 

Grumph by Visitor
  • 61 Views
  • 1 replies
  • 0 Helpful

Broadband down liverpool

No broadband or phone service this is an absolute joke now. Especially when you have a child who is special needs and rely on the broadband! Im definitely leaving now

Broadband

Broadband has just gone down have rest it and nothing is there a issueBarry south wales

Xbox upnp not working on made for gamers bundle

Hello so on Friday Sept 12th we switched to the 1.6gb made for gamers bundle with the smart hub pro. Previously we were with BT. I went to check that my Xbox that’s on a wired connection was fine and I’ve got NAT type moderate and no upnp. Never had ...

New Wi-Fi

Hi has anyone else had re come nocking on there about there Wi-Fi and also send you a new Wi-Fi box and also have someone from full fiver come to your house and install stuff  im just worries that it might not be right, it also doesn’t feel right  js...

Burnzy90 by Investigator
  • 115 Views
  • 8 replies
  • 3 Helpful