Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I can link the extender to the hub with no issues, but as soon as I unplug it to move it to where I hope it will live, it seems to loose it memory of the connection.I live on a farm so I want to locate the extender high up in one of our barns so I ge...
Hi, I've recently upgraded to a Smart Hub Pro (WiFI 7) having previously been using an ancient BT branded Router.Internet and WiFi setup all went well, that part is working fine, however the Port Forwarding just doesn't seem to work at all.I run a Ra...
Not working
No internet since 11.30pm last night 16.4. 2 updates on website and neither time met, still waiting and using mobile data. Regret staying with this lot after BT takeover last year, which also cost a load of grief and money. Will Def look for better/...
Had full fibre installed September last year, moving from a trouble free copper line. Paying for 900mbps, however I've had nothing but bother with the service. I'm on my second router which still isn't right and also have issues with the pro 7 extend...
We just moved over to EE Broadband after many trouble free years with Plusnet - because we wanted to keep a landline, which Plusnet apparently will not support in future.Trouble is, now we're with the EE router, our Sky Stream box loses the Internet ...
I have exactly the same frustration. In my case, I can’t get the app to pair with my hub. I’ve tried reinstalling the app, resetting the hub, putting my phone right next to the hub while it tries to pair, leaving it for ages, doing all those at the s...
where i can find my home broadband details?
