Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Trying to pair wifi pro with smart hub proWith wired connection the wifi pro give solid aqua light - but is not visible in the "my network" nor paired accorinding the ee appremove ethernet connection and back to flashing orange.did a factory reset an...
I was a Plusnet customer but from today I transferred to EE. When I got got the message that the switch had taken place I plugged everything in on the router, switched on, connected devices to the router and all worked fine…… until the router reset o...
First up I should state that I have reported the issue posted below to EE Customer Services, but I thought it worthwhile posting here in case others are searching.I have a new service connected (1.6gbps service) with a Smart Hub Pro and multiple Smar...
My best Mb/s is 38, fibre to box across road & copper to house. My neighbor has same but gets 50Mb/s. I challenged this & he said he has run speed test many times. How can this be?
i cannot contact ee myself and my parents refuse to do so, and so i am asking for advice here.this wifi is SOOOOOOOOOOOOOOOOOOOOOOO BAD. as said in title, my wifi goes out every 20 minutes and my ping is so unstable in every single game i play. i hav...
Hi,I’m also looking for broadband for a Charity associated with the Scouts. Could you message me with any details?ThanksChris
Hi got my first bill from EE today and it's £64, BT was £35. On the email I received 2 mths ago it's says were staying the same nothing will change .Contract will stay the same with the same ending date 13/12/25. BT account says bill on the 26 August...
Have a HP Officejet which connected perfectly on my previous BT Home Hub - switched to EE Smart Hub and I have lost 3 days of my life trying to get it to connect. Finds the Hub no problem - asks for WPA PW but fails. Message on the report seems to ...
Just received my new Power Hub Replacement. Well done to EE for taking this action. However I think the bag to return the old one is a touch too big. Surely a waste of resources?Stu.
Hello a friend of mine has just recently had all the EE fibre installed and she has a red ended cable that is too short to put the router where she wants what is that grade of cable???? So I can go and purchase one elsewhere or maybe EE provide an ex...
