Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My Internet went down on Wednesday 23rd November. Had an appointment booked with an engineer but internet came back on. Within minutes of cancelling my appointment, lost internet again and now my new appointment isn't for another 2 days which when yo...
There has been an outage in the Staines-upon-Thames area since the morning of Thursday the 20th. EE has confirmed it, and it still isn’t fixed. Sky broadband is also down, so it looks like an issue with the Openreach backbone. I don’t know why it has...
We have recently been notified by Openreach that we now have access to Ultrafast Broadband with availability of 1.6 Gbps from EE. We have also been notified by Virgin Media that we now have access to Ultrafast Broadband with availability of 2.0 Gbp...
Unable to access hub manager for smart hub plus I have read severely other members having the same issue the ip address does do not allow acess
Hi, I’ve just notated to EE from BT, and setup my new router earlier today. I’ve noticed that when I am streaming music to a speaker using airplay that every two minutes or so it ‘glitches’ or ‘pauses’, so there’s a tiny break in the music of maybe...
Just checking whether there is a way to save and restore all the hub manager settings. This was available with the BT hub manager.I have been advised to do a factory reset on the hub to try and fix a problem with my DECT phone adaptor. I refused to t...
Getting a lot of coil whine from my smart hub. Sounds like it's full of insects. Anyone else had this issue?
so I returned my hub and everything with it, but now being charged for none return. What I cannot believe is that EE is almost impossible to contact about this and not even a email address.I have the receipt, so is there an easy way to contact them?T...
i cannot access advanced settings to change to 2.4 g
