Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 43991 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85046 Views
  • 11 replies
  • 12 Helpful

Change router/fibra socket location

Hi,currently my router and fibra socket both in downstair, which it make me having very poor signals upstair.Is there any way to change the socket or router to upstair. I have tried using wifi booster, but it doesnt work well. And I dont want a 10 me...

tonylin by Explorer
  • 424 Views
  • 2 replies
  • 0 Helpful

Intermittent broadband dropouts

Hi,We've been having a few intermittent issues with broadband dropping out.I replaced the line filter and tried the test master socket. Replacing the filter helped a bit but it still occurs. Sometimes I need to reboot the router to recover. The route...

Broadband

Hello,I am wondering if you can help me with my broadband. I don't have ethernal sockets at home , the engineer visited my flat and he could not do anything to provide me internet connection.  I am thinking about to buy ethernal adapter to have conne...

Maria145 by Visitor
  • 343 Views
  • 3 replies
  • 2 Helpful

EE BROADBAND SWITCHING OVER CHARGES

I have been offered BT broadband in October, and told me that if I will be switch over to them then there will be no further charges and also I don't have to pay any switch over fee, then I just say Ok if you are offering me and promoting this then I...