Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi I have a Fibre 900 service which had been in place for over 12 months and has been working fine with consistent download speeds of 900mps+. In April we had a power cut in the house and since then we are constantly through the day seeing download s...
Hello hope you are doing great!Actually I want to change my Internet Router password
Hi please tell me why you have shut my Wi-Fi off when the change over not till 10th June put my Ee hub back on
Can anyone BT/EE customers or other non BT/EE customers (excluding BT/EE employees/agents etc) please help? Please let me know if is what I'm paying is a reasonable rate ?Fibre 50 full works £73.99 per monthTV package : Entertainment £19.42 per month...
I'm experiencing frequent drops with my fiber internet service, and it's becoming really frustrating. The connection is supposed to be stable, but it disconnects multiple times a day, interrupting my work and streaming. I've restarted my modem and ro...
I have a business broadband. Does anyone know how to create a guest wifi on there?
Hi, I’ve just swapped broadband and TV provider to EE/BT. I was told that I’d get Netflix included in my TV package but when I try to sign in or set up a Netflix account, it takes me to the subscription site where I’d have to pay for access.What am ...
How do I disconnect the Voicemail function on the voice over internet landline from EE
Hi,I need to order some Smart WiFi Plus devices as i have weeks spots in my property.I was told i can do this via the EE app but i cannot find anywhere to do this, anyone know the process?Many Thanks.
Hello, Hope you are well.I would like to connect a wireless access point to my EE Smarthub Plus to improve the wireless performance. I was wondering if this is possible.I cannot remove the smart hub from the pipeline as I have to use the EE voip solu...
