Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 43945 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84913 Views
  • 11 replies
  • 12 Helpful

slow up load speed

iv just bought a tp-link wireless router on ee and the up load speeds are nearly non-existent, advise please

1ginge by Explorer
  • 926 Views
  • 4 replies
  • 1 Helpful

Rubbish service

What sort of company set up a fibre contract, send an engineer who puts fibre in the house only to find there is none on the street.Then no communication to let me know what is happening !!**bleep** SHOWER

Slow Broadband

I recently changed from a Dell Inspiron All In One Desktop Computer to a HP 24-ck0012na All-in-One PC. Internet is now slow to non-existent. The PC is upstairs and the router is downstairs, but it was not as bad as this with the Dell.  Samsung Galaxy...

Port Forwarding woes

I've been trying unsuccessfully to open some ports that are required for a game from my PC.  I've recently changed from BT Smarthub 5 to EE full fibre but the basic router functions are the same. I've added a rule for ports 2302-2303 internal and ext...

Do I contact EE or BT?

Have Broadband and phone contract with EE but pay BT line rental (copper wire).  We have recently had building work done but builder has covered over our internal telephone connection.  I now need a new feed into the house. I don’t know whether I hav...

Only 26mph signal and Norton is slowing laptop down

Although I live in a beautiful area the speed of the internet is shocking. The maximum I can receive is 32 to the router and 22 to my laptop . I'm struggling to work as its even slower as apparently Norton is using too much and slowing down my laptop...

Resolved! Switching from BT to EE broadband?

Hi guys, I have been looking for ways to help save myself some money and found EE broadband. I am currently paying £70 per month for BT Full Fibre broadband, my contract renewal is March 2024, I see that EE offers the same broadband for £52 for exist...

Moving broadband account to other person

I am currently the account holder for both mine and my ex-partner's broadband, we lived in separate houses. We have split up and I want to move my ex's broadband plan to a new account for him to manage. Does anyone know how I do this?EE has info on m...