Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Broadband outage for the third time over the last four days. How can the expected fix time: showing online be 8:45pm on 27 Jul 2024; 2 days ago!!!
I have just upgraded to full fiber with bt/ee I can’t plug one of my two house phone into hub as I’ve no spare wall socket what can I do
Im looking at the packages offered and wondered if the made for gamers package only improves ping times for game servers etc, or does it prioritise traffic for everything on the connection
Why have I been getting less than the minimum broadband speed in lincoln for months now ?
Hi, I started my contract with EE in February and was sent a new router. I am now on my third router. The previous router and, now this one, have stopped sending a signal through the Ethernet cable to my PC. The PC is using Microsoft Windows 11. Both...
Hi, Ive just renewed our broadband, moving over from BT to EE. We currently have a family plan account with EE for our mobiles. Is there a way to merge everything under the one account. any help would be gretaly appreciated
Is there a service outage in the Durham area right now? I can't check under the "help" options.
i converted from BT to EE Broadband and changed from a hardwired telephone to a digital (voip?) one. after many weeks of using the digital service i am generally happy with it. however i find that i still have one wireless telephone that really needs...
I’ve just got my shiny new pro hub, first impressions are good, feels more solid and higher quality vs the smart hub pro.speed tests are really good, almost 300-400mb higher on WiFi devices! But I’m struggling to connect one device, a Landroid Vision...
Hi guys I'm after some advice about my ee broadband account?Basically a few weeks ago I swapped to EE broadband due to a EE advisor telling me I'm gonna get close to the 300mb package I'm gonna be paying for. Now! That the line is settled and my qui...
