Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi have received my broadband and tv box pro yesterday and my activation is not till Thursday will it get activated early or will it be activated on Thursday
Hi I became a new fibre broadband customer on 18th April 2024. Part of the offer was free Xbox game pass Ultimate for 6 months. I received ed email confirming I would receive further email in 14 days from activation of broadband to activate the game ...
Hi where is this on the EE app? this is where I can select game/work mode?Well it ain’t on the EE app so poor being pushed and having no choice from moving from BT as EE are suppose to be taking over their home broadband so BT can concentrate on Bus...
I have the smart hub plus router and I wanted to install a VPN directly into the router, but it is not possible/compatible. Is there a way to have a VPN for my PS5? I currently have NordVPN and unfortunately, I can’t even do the smartDNS for my ps5 ...
Got message to view broadband bill but all that comes through is for mobile,have contacted EE but still haven't received how much I'm paying,went from bt to ee, help
I have recently moved from BT. I am now using an EE smart hub. my bank shows EE has taken approx twice my agreed monthly charge for BB so I tried to view my bill. Apparently the only way to do this is on the app. I have attempted to link BB to my acc...
I already know the answer to this I feel, however, is there literally no way of doing DV without using the EE router? I hate it and don't want to use it
Why can't EE allow online access to BT customers they transferred
Hi, My Mum has a careline alarm which connects to her landline. She is currently with Virgin but we want to move her broadband and phone to EE, is this possible?
