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Smart Hub Pro - is it worth getting?

KJCook
Established Contributor
Established Contributor

‎28-01-2025 07:12 PM

I’m on the Busiest Home 1.6Gb package and EE haven’t sent me the new hub yet. Mixed reviews and feedback on this forum. I have no WiFi 7 devices so I’m wondering is it worth the hassle of getting one from EE? I’m assuming older devices won’t see any faster speeds, but maybe the coverage is better?? Any feedback appreciated .

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎28-01-2025 09:33 PM

Hi @KJCook 

You are future proofing really becase most new devices have WiFi 7. 

You are however correct in that EE hardware seems to have some issues but this is a new technology and there are equally more people who don't have issues. If you're on 1.6GB then you'll definitely see the difference when you upgrade devices. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star

‎28-01-2025 09:38 PM

With the SH Pro you'll have a 2.5 Gig LAN to suit your 1.6 Gig plan. The SH+ only has a 1 Gig Lan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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bigrob
Established Contributor
Established Contributor

‎28-01-2025 10:55 PM

My 1.6Gbs BB went active yesterday and I have the Smart Hub Pro. 

For me, so far, it has been brilliant. I have Ethernet to my home and work laptops using 2.5Gbs USB-C to Ethernet dongles. Using fast.com I got up to 1.8Gbs. 

I downloaded a Win11 ISO at 5.4Gb from Microsoft today in about 46 seconds.

I have only got WiFI 6 and 6e devices - mobiles and tablets. The speed compares to my old Sky WiFI 5 hub is insane.

My WiFi around the house is also crazy fast. 

Do it.