Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,we have recently installed the new Hub and have received an adapter for our landline. We can make calls from the landline and receive them, but when we receive them the phone does not ring. Any suggestions most welcome before I phone EE. Regards...
Hi there,I ‘m hoping someone can help as my Googling is going in circles! I have bt/ee broadband in my house already but I need to get it to a garden office (already built years ago before we moved in) which is 25-30 metres away from the house in a r...
Stupid question time as I can’t get through to EE. My contract ends soon (thanks EE for letting me know 13 days beforehand ) and I’m considering my options. I’m currently on ‘Fibre Plus Broadband’: is that full fibre?
I upgraded from BT 900mbps service to the fantastic advertised 1.6gb service with priority gaming and work mode. After several phone calls and engineer visits the problem is still not resolved. This service is not fully supported. I have been told by...
I am shocked at how much DD £45 EE took from my current account.
My broadband is being activated tomorrow - when should I install the equipment they sent out?
I'm thinking choosing broadband only deal but phone line dead no ring tone aso how does it work if it needs to be plugged into phone socket router I mean sorry if I sound a divx
Hi, Currently with Virgin Media and have their Broadband with Superhub in modem mode which is linked to an Amplifi Alien router which I am quite happy with. I am in process of switching to EE, and was looking to use the EE Hub in modem mode to link t...
I would like to order broadband but all I ever get, both on the app and website is “this service is not available”.
I am a recently new customer to EE and when changing to EE I was given a particular price for my broadband fibre 67 essentials and my contract stated the price agreed. However my billing account stated it was more then the agreed contracted price. I ...
