Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My Router is in Office Outbuilding remote from my house (Around 10 metres,)I want to maximise WI FI signal to Smart TV in house.Tv is on separate Circuit and Breaker to Router and cable not an option .I have a TP extender but weak signal.Can I just...
I’ve been away so just home and paid my outstanding bill which was only a month and a bit , they said everything looks fine there end but I’ve no broadband any suggestions?
I made an order for EE Broadband and TV. The order cannot be seen on my account, and when I search outside of my account using the AGT number, I can see the VOL order is now closed /cancelled and replaced with a new VOL order. When I click on that or...
Anyone had any success in getting rid of this smart hub plus/boosters and going back to the BT smart hub through EE? - I stupidly returned the equipment This new equipment is junk - Zoom and teams unmanageable for work with lag and unstable connectio...
I have just renewed my contract with EE, but I already regret it, because their connection is terrible in my NW10 region, it keeps crashing and doesn't connect, I'm having to use my cell phone as a backup to connect to my internet. THIS IS A SHAME!!!...
Trying to find when my broadband finishes haven't got original email with it on.
As an existing mobile contract customer, do you receive discount on TV & Broadband?
Hi,I cancelled my broadband contract and transfered to BT.5 months later I am still being charged monthly for the service which is supposed to be cancelled.After 5 phone calls to EE I still have not received back £189.64 that I am owed.Surly am eligi...
I made an order for broadband and had to pay a deposit but it logged me off and now I can’t find my order? I don’t want to make a new one just in case
