Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,I cancelled my broadband contract and transfered to BT.5 months later I am still being charged monthly for the service which is supposed to be cancelled.After 5 phone calls to EE I still have not received back £189.64 that I am owed.Surly am eligi...
I made an order for broadband and had to pay a deposit but it logged me off and now I can’t find my order? I don’t want to make a new one just in case
looking at your advert it is showing your broadband at £31.00 and i am paying £35.99 and i was paying with my old provider sky £33.50 i like the EE broadband it is a lot better than sky.
Hello,I currently have two mobile contracts under my account with EE and have been trying to place an order for home broadband. However, every time I enter my date of birth and proceed, it shows as invalid. I have also visited an EE store and spoke t...
Hi, I’m also trying to link my broadband account to my ee app so I can make changes. So when I press to link button then It’s asking me to enter my account number. I do that and then a page is opening and asking my “bill account number” or landline n...
Is it possible to access the web history of all devices using my wifi/router?
I have started a Networking training programme and need to resolve IPv6 domains / addresses. How do I enable this feature through my Router Portal?
since the new update to ee app and online I can not seem to be able to look at my broadband plan on when it is ending. I really want to know since i am not wanting to stay with ee due to the problems iv had with the broadband , My phone contract on...
I have a fairly modern ee broadband router.After some investigation I have discovered that if I ping the routers external ip address from a device attached via WiFi to the router it will work , but if I ping it via a device attached to a lan port on...
