Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
EE are an utter nightmare avoid them. Migrated from BT 16 June 2024. Have spent every day since on the phone trying to solve one issue after another. They are totally useless. Have two DD and a bank payment. No idea what for. No confirmation or info...
We've been with EE full fibre with the back-up hybrid connect 4G router system for around 4 months and while the service is good when the router's connected, it feels clunky to have to manually restart the Smart Hub router every couple of weeks to re...
I was looking for some information regarding 'EE Wifi' & 'EE Wifi-X'.I have 2 lines at my address, 1 EE & the other BT. As soon as my BT service started I opted out of BT Wifi as I didn't need, or want it active. Since having both services (aprox 2 y...
since changing over from BT to EE broadband Facebook,Linkedin,X,Youtube,a Neighborhood Watch called Nextdoor also on the EE app when you press the manage icon and then press broadband it just sits there doesn't open i have been in contact with EE ab...
Hi, I have a Smart Hybrid Connect HC10A which is connected via cable to my EE Smart Hub. What is the easiest way to test if it works and what sort of speed I get? I tried removing the incoming WAN ethernet cable from the smart hub router but that ...
Hello,I've been notified by e-mail that my bank has refused my broadband Direct Debit for the second time. For that reason, it appears that my account has been closed - as there is no Bills & Payments option under manage in the EE app, and on the EE ...
Having transferred from BT to EE, the order kept getting cancelled but the system still sent out 3 lots of kit. When we finally got the order accepted the operator was surprised when I told here we had all this equipment. She sent out the return bags...
Just renewed broadband contract and my old hub has been replaced by a new Smart Hub Plus. Easy to connect each of my devices apart from a Blink camera system. Anyone else had this problem? Or any suggested solutions? Have sent question to Blank tech ...
I had moved address and took up the whole EE package inorder to port my old phone number. EE has cancelled my order 4 times and have to call (ON CALL FOR MORE THAN 2 HOUR EACH TIME) to re-instate the order 4 times with 3 packs of EE equipment sent!E...
