Recently, my broadband contract was suddenly canceled even though I didn’t intend for that to happen, and I received an email regarding an early termination fee. I think this might have happened because I changed my bank account, but my payments were still linked to my old account, so the payment didn‘t go through.
However, I never received any kind of notification about this no emails, letters, or text messages. If I had been informed, I would have taken immediate action to resolve the issue.
In this situation, is it possible to reinstate my original contract and continue as before?
