Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’ve been with EE coming up to a fortnight, but I’ve still had no final bill from BT, even though when you look through the timeline it shows that once your EE services start, BT will issue a final bill within. 24 hours. Because at the moment I’m pay...
Recently had home broadband installed into my property and although the connection speeds are fantastic, I am facing problems connecting to a VPN network. I have tried toggling settings on the EE Hub Manager with no success. It appears that the majo...
hi my wifi was meant to be turn on on friday and still not on is there a reson why ?? thanks
I have just connected a new FTTH EE hub but i cannot get port forwarding to work. I have the ports i want to forward in the port forwarding list but when I run an on line port checker it says the ports are closed still and my application will not wor...
I have a strange problem. I have home lab setup on proxmox. Connected on ethernet cable to full fibre black smart hub plus. Everything was fine, running as expected till I connect EE app to hub to control WiFi. Since this time I can't connect to any ...
Hello. Following on from mine and a good few others posts regarding issues with connectivity regarding the smart hub plus. Please can somebody tell me what the optimal settings are on the hub to get the best performance?I have no idea which channel s...
I’m experiencing a problem after the new fibre connection was done last week. The connection keeps dropping out and is unable to stay connected. See screenshots below.
Be aware, the contract monthly fees for home broadband seems relatively low I was paying £23. But if you move house, to an area where EE do not operate then they sting you with a massive cancellation fee!!! £165 for me!Any respected company would cha...
Hello I transferred all my details to you recently and was told I would be without WiFi for 10days but not to worry you would send me something temporary to get me through its been 4days and I haven't received anything yet ? Please help
Has anyone had the issue with the EE App where it won’t “pair” with the Smart Hub Plus on a second device but keeps asking for a QR code to be scanned?First let me set the scene. Just migrated from BT to EE so that I could actually get the speeds I’...
