Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I was mis sold a broadband deal with EE transferring from BT. I asked if there was any price difference to the BT deal that I was on and was told that I would be paying the same for the same on EE! However, this was not the case! It also happened to...
I got my (second) Smart Hub Plus last week, and one of the first things I did was change the admin password, saving the new password in my password manager.Slightly surprised when trying to log in to the hub manager this morning to discover that the ...
How can I pay my broadband bill online
I have just signed up for 300mbps, stay fast gte 150mbps. Trouble is the speed I get fluctuates wildly when I test it from about 30 to 200mbps. When Openreach come out they get 300mbps on their super mobiles and say it's my slow old laptop. Problem i...
Have just purchased EE norton cyber security but whenever I try to use the app it states I don't have a license even though on the EE app it states I have the address on. Help
Hi all. I have ee fibre 300. I use an ethernet cable connection for sky q box and a tp link powerline setup for my bedroom. When the tp link is plugged in I only got 4mbps at my sky q box using netlix app to test. When it's unplugged i get about 120 ...
In my opinion what ever you do - DO NOT TRUST this company under any circumstances. I was with BT for over 30 plus years no problem. Having been bombarded on media with super fast broadband i visited the EE shop and EE is now owned by BT. They had my...
The speed of my internet when downloading in steam 6mb/s, I do not understand why, hundred percent the problem is not on my side.My download speed should be 115mbps +-14mb,Maybe the problem is that I don't have fiber optic.SA61 1ST
I rang EE TWICE THEY SAID THEY NEEDED TO PUT ME ON HOLD AND TWICE THEY HUNG UP ON ME WITH NO CALLBACK, this is now unacceptable, very unhappy, I have been messed around now for well over a month with 6 EE people saying they will take sole responsibil...
Just had a new fibre hub. Laptop on windows 7 no problem, Chromebook no problem, phone no problem. But my everyday laptop on windows 8.1 cannot find the new hub! Been trying for nearly 3 weeks now. Rang EE and they sent a new hub but still same probl...
