Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
As many of us here I have moved from BT to EE with the promise of one central place to manage your entertainment needs. I started my journey back on the early December with the trying to move my internet and mobile. The first internet move order did ...
I live in a rural area (actually in a wood). I have copper wires (laid through the wood from fibre off a road) for my broadband and landline. My EE contract is up in June and I believe that I will not be able to continue with my landline. Upon check...
Recently changed over to EE from BT in the hope to lower payments....paid my BT bill of £110 to 3 days later be charged a further £81 . This was not advised at time of transfer. Also the broadband has been awful since changeover too. Despite the mult...
Hiim getting pestered to return equipment I never even had. EE sent equipment despite me not having a contract. The contract never started as it was cancelled by both parties over a problem with digital voice. I told the postman I was not accepting t...
HiI have recently changed contracts (nominally from BT to ee, but it kept me on BT) and received the new ee tv box pro. I am now being bombarded with emails and texts about returning the old box, or being charged £140.The thing is that I still have l...
I've just got broadband and tv and it's all working great but I can't seem to find my account number anywhere. I need this to log in to the ee app. The help page says it's on my bill but I haven't had a bill yet and I haven't been sent any paperwor...
I think no one can answer these queries; however, maybe some can add information to build a bigger picture.I have been running into issues with Openreach, BT, and Sky. Openreach arrives and says they cannot put fiber over the road or through the buil...
from the previous deadline of end 2025, resulting in a delay of just over a year. BT has run into trouble switching those with Telecare devices as well as catering for elderly & vulnerable users. See BT scraps digital landline switch deadline
