Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HiReceived my new booster today ready for my FTTH install tomorrow im currently still connected to the FTTC connection and i thought id set up my new booster can the aqua light in the middle be turned off as this will be going in my bedroom
This happens on my landline and no matter how many messages I send EE nobody has looked into the fault! I have only been with them nine days and seem to be paying for a service that I am clearly not getting.
I am currently getting conflicting information from EE. I have moved from BT to EE - and was told package was the same. Now being told have to pay £5 per month for virus protection. Anyone any answer on this.
We have home broadband with EE. When I go to MyEE -> View Plans, I don't see any dates, just the following in the Plan Details:PLAN INFORMATION Plan nameFibre Plus Broadband with landlinePlan statusACTIVELandline numberxxxxx-xxxxxxDoes that mean we a...
I unplugged my hun this morning as we were having wallpaper done. Have plugged it back in but it’s just flashing green? It’s meant to be solid green while restarting but it’s just flashing. Have tried resetting it but still doing the same thing?
Hi, I've just switched to "New EE", Full Fibre 500 Essentials. I have three Wifi Extenders. Since moving from Sky broadband, when everything was working perfectly, I cannot connect my 4 smart plugs, a wifi lightswitch or an underfloor heating thermos...
I haven't used my landline for years and have been told you no longer have to have one to have braodbandAm I able to cancel the landline and keep the broadband if I have a braodband contract?
When i received my new EE router reference was made to a return bag - however not provided.A recent email also offers this, but suggests logging on and getting a bag sent - no easy link once logged on to get a bag sent. Please check and help.
I am trying to move EE and keep my BT landline number but keep getting this message can anyone from BT OR EE help me
Why am I no longer able to pay my broadband bill using paypal credit?
