Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Google Pixel 8 WiFi issues?

We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...

James_B by EE Community Manager
  • 431 Views
  • 1 replies
  • 5 Helpful

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 46703 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 91048 Views
  • 11 replies
  • 12 Helpful

Internal Domain

Is there an internal domain name like with the old BT router? E.g. .local or something?I don't want to keep using internal IP addresses as they are dynamic and before I think about setting up a web server like NGINX I thought I'd ask?

Broadband

I have fibre broadband, will a wifi extender be any good to get the signal to my summerhouse in the garden, it’s about 40 metres from the router.

Upgrade my broadband to 1Gb

I am trying to find out what price I would pay to up grade my broadband connection and can find it anywhere on website plus when I rang ee 30 minute queueing time which I have better things to with my time  plus when I got though some one on Thursday...

Lee14801 by Established Contributor
  • 464 Views
  • 1 replies
  • 1 Helpful

Resolved! Standing order

HelloDoes anyone know if I can pay my EE broadband through standing order instead of Direct Debit? It would be easier for me to do it this way.If so does anyone know their bank details so i can set it upThanks in advanceRegards Jas

Linking Mobile and broadband

Hi All,After a nightmare experience moving my broadband from BT to EE I am still unable to link these accounts, any ideas how I do this, I have no broadband account number, even the contract emails doesn't include it, and trying to get a satisfactory...

Dillonm1 by Investigator
  • 5060 Views
  • 8 replies
  • 4 Helpful

Broadband

Can someone tell me why I am being charges £74.99 for Full Fibre Gigabit Full Works when EE is advertising it  for £44.99

Beyond1 by Established Contributor
  • 866 Views
  • 8 replies
  • 3 Helpful