23-02-2025 12:10 PM
Calls to 0330 123 1150 are free, so why have I been charged for a 16 second call?
Solved! See the answer below or view the solution in context.
23-02-2025 03:29 PM
23-02-2025 12:14 PM - edited 23-02-2025 12:15 PM
@David_TOF What call package do you have ? Calls to 03 numbers come from the call allowance they aren’t free to call if you have no call allowance and you pay per call.
23-02-2025 12:29 PM
That's not what this says or implies.
QUOTE Calls to 0330 123 1105 are free from BT and EE landline and mobile numbers. They're charged at your operator's standard rate from any other numbers.
23-02-2025 12:38 PM
What is "this" that says that?
Calls to such nos. are inclusive only if you have a landline calling plan. Otherwise they are 28.18p / min.
23-02-2025 03:08 PM
@David_TOF The Quote of the EE Site.
""
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm
150
0330 123 1105
23-02-2025 03:16 PM
Nowt to with the called no., 0330 123 1150, a no. for ParkDean Resorts, IOW.
23-02-2025 03:29 PM
Ah. I see now, last 2 numbers reversed..
Solved