call charges

[David_TOF]

Calls to 0330 123 1150 are free, so why have I been charged for a 16 second call?

[Chris_B]

@David_TOF  What call package do you have ?     Calls to 03 numbers come from the call allowance they aren’t free to call if you have no call allowance and you pay per call.  

[David_TOF]

That's not what this says or implies.

QUOTE Calls to 0330 123 1105 are free from BT and EE landline and mobile numbers. They're charged at your operator's standard rate from any other numbers.

[XRaySpeX]

What is "this" that says that?

Calls to such nos. are inclusive only if you have a landline calling plan. Otherwise they are 28.18p / min.

[JimM11]

@David_TOF The Quote of the EE Site.

""

Call us

Monday to Friday, 8am to 9pm

Saturday and Sunday, 8am to 8pm

From your EE mobile

150

From any other phone

0330 123 1105

Calls are free from an EE number. Charges may apply if you call from another network.

""

[XRaySpeX]

Nowt to with the called no., 0330 123 1150, a no. for ParkDean Resorts, IOW.

[David_TOF · Accepted solution]

Ah. I see now, last 2 numbers reversed..

Solved