call charges
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23-02-2025 12:10 PM
Calls to 0330 123 1150 are free, so why have I been charged for a 16 second call?
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23-02-2025 03:29 PM
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23-02-2025 12:14 PM - edited 23-02-2025 12:15 PM
@David_TOF What call package do you have ? Calls to 03 numbers come from the call allowance they aren’t free to call if you have no call allowance and you pay per call.
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23-02-2025 12:29 PM
That's not what this says or implies.
QUOTE Calls to 0330 123 1105 are free from BT and EE landline and mobile numbers. They're charged at your operator's standard rate from any other numbers.
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23-02-2025 12:38 PM
What is "this" that says that?
Calls to such nos. are inclusive only if you have a landline calling plan. Otherwise they are 28.18p / min.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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23-02-2025 03:08 PM
@David_TOF The Quote of the EE Site.
""
Call us
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm
150
0330 123 1105
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23-02-2025 03:16 PM
Nowt to with the called no., 0330 123 1150, a no. for ParkDean Resorts, IOW.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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23-02-2025 03:29 PM
Ah. I see now, last 2 numbers reversed..
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