Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I ordered broadband (Full Fiber 500) on July 23rd, and I was supposed to be connected on August 6th.Initially, the order tracking system showed that an Openreach engineer would come on August 3rd to do the external work, but no one showed up that day...
Hi,Every week my router drops out at least once, I have been having this issue for a few months. It drops for about a minute or two then comes back online, but this causes problems with my current working from home setup. I have made a note of the ev...
HelloI wanted to report my experience so far as a potential new EE customer and was hoping someone can help me with next steps etc. in bringing this to a conclusion.The services (fibre broadband & TV home package) were supposed up and running on Wedn...
Hi can anyone help? Finally received broadband acct info. via 150 to link my broadband acct within the app, tried unsuccessful for several days and fed up of waiting on 150 for support! Can anyone point me in the right direction to get this resolve...
Can I add my holiday home to my EE broadband contract?
Today I bit the bullet & cancelled BT Broadband, & home phone. I have changed to EE, yes ok still BT, the home phone is gone, I never used it anyway, & changed to mobile internet.To make this work BT are sending a TCL 406 I, yes ok, I know it sound...
I have been in the process of trying to get the “Smart TV” aspect of my new Samsung Viewfinity S9 Monitor up and running. As part of the initial setup it needs to connect to an internet connection.First of all I tried to get it working with the WiFi ...
I want to talk to live chat
Hello.I am trying to access EE WiFi. It says that it is free for all EE accounts holders and should automatically connect when using an iPhone (I am using iPhone 15 Pro Max with the latest iOS version).When putting my login credentials (picture on th...
Hi all, I have recently logged into my BT, I have seen that BT wants me to “upgrade”to EE. The minimum guaranteed speed quoted is very similar, however EE are quoting a much higher overall download speed than BT ever has.My understanding was that th...
