Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've been trying to access my Broadband bills for over a month now can't get to them via this site or the App. I'Ve written a complaint to EE and didn't even get a reply. What is going on I have been with EE broadband since June and had nothing but p...
Hi Team, how do i go about setting up my broadband and Phone as im moving house
HiI have recently had the 1.6Ggps broadband fitted but can only get around 940 Mbps.I am using an ASUS Router GT-BE98 that has multiple 2.5G and 10G connections with a Cat 7 cable going directly to my PC with a ROG Maximus Hero Z790 motherboard which...
Broadband outage for the third time over the last four days. How can the expected fix time: showing online be 8:45pm on 27 Jul 2024; 2 days ago!!!
I have just upgraded to full fiber with bt/ee I can’t plug one of my two house phone into hub as I’ve no spare wall socket what can I do
Im looking at the packages offered and wondered if the made for gamers package only improves ping times for game servers etc, or does it prioritise traffic for everything on the connection
Why have I been getting less than the minimum broadband speed in lincoln for months now ?
Hi, I started my contract with EE in February and was sent a new router. I am now on my third router. The previous router and, now this one, have stopped sending a signal through the Ethernet cable to my PC. The PC is using Microsoft Windows 11. Both...
Hi, Ive just renewed our broadband, moving over from BT to EE. We currently have a family plan account with EE for our mobiles. Is there a way to merge everything under the one account. any help would be gretaly appreciated
Is there a service outage in the Durham area right now? I can't check under the "help" options.
