Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have to cancell my boardband order anyone can help?
Hi, signed up to broadband and tv and I’m due to have it fitted next week. I’ve had a letter saying to activate my account on this ee app but can’t see anything?? I’ve signed in but access things like track my order or set up my free Netflix?
I’m having the same issues with activation on my new account. The engineer who installed my otn said that there was an issue on the EE Side as there was nothing wrong with my new full fibre line into the house. My app has a messsge saying that they ...
How do you turn off the EE redirects so things flagged by as spam/malicious EE just work as expected and don't redirect you to https://block.ee.co.uk/ee/warn.html?url=anything.comNOTE: This is not the parental feature, as that is turned off and you c...
I used to be a BT customer, however switched to EE in October 23. Had no problems with EE until now. My router is connected however on my mobile the WiFi just shows as " connected without internet" I have a set up direct debit with EE so why they not...
Have just changed over to EE. Can someone tell me how to brighten the light on the front of my smart hub plus. Thanks.
HiI am new to EE broadbandI have a FTTP fibre 67 service with an EE smarthub plus and a landline service (home phone adapter) but my long thin house with thick interior walls suffers poor wifi coverage (and physically relocating the router is a pro...
The standard EE router seems a bit bare bones.Is there any way to block a domain on it yet for all WiFi connected devices? I saw this was asked in 2021 with a no as the answer. Any change?
Afternoon All, I have just switched from BT to EE and I am having issues with work and the fact my Router is assigning my laptop an IPv6 address. I cannot change the setting on the laptop as they are locked down due to being a business laptop. is it...
I'm paying for 500 fibre and its so slow and regularly causing streaming to buffer. when running speed tests it's usually between 40 and 60, the odd occasion it reaches above that. I've had EE check the line and they made adjustment to channels etc b...
