Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have had my internet problems almost every day at 3am not working. Engineer came but nothing has changed. Right it frozen I can't watch YouTube videos. I am not happy
Hi, I have had probably the worst 6 to 7 weeks of my 65 years on planet Earth . I can honestly say that EE are the worst company I have ever dealt with. I started my journey on 8th July , going in to EE shop in Silverburn , Glasgow . The young lady t...
I just joined EE and have a problem with a signal upstairs , I purchased a WiFi pusher but that does not connect any suggestions.,
I recently took advantage of a revised offer for regular roaming in the EU with their unlimited SIMs.After a few days I received a text telling me I now have broadband, even though I’ve had it for 7 or 8 months. The EE app tells me I have an outstand...
I have just switched from BT to EE Fibre and I have received a Smart Hub Plus router, now contrary to my old BT service I have started to experience multiple short(2/3 minutes) disconnections from the line every day. Called the support, but couldn't...
I would like to know why my broadband speed is so bad like we pay the usual £30 for the 'ultra fast' broadband and i get 3mbps at best like this company needs to do something. They say its 'my area' but they are just ripping people of money at this p...
My home router got broken, and I can't find how to get a replacement. I really don't want to have call someone, just want a replacement
Hi wonder if anyone can help.New to EE switched over from BT recently. I'm currently on my 2nd SH31B routerBoth had Firmware r1.34.1-R-1055417-PROD-83002, In case that helps.My router seems to power recycle ever 24 hours at 13.05 the router does not ...
I have been offered what seems to be good deal to renew my BT Broadband contract.As part of the new deal, I will almost certainly be transferred over to EE Broadband fairly soon after renewing.I have the BT Advanced Digital Home Phone which I intend ...
Think of leaving for a better deal elsewhere but my contract starts I’ve been offered a higher Broadband speed and roughly the same kind of box as the pro tv for a low price do I have to wait till my contract starts or can I go now?
