Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So back a while ago I had a phone call saying that my EE broadband was changing & merging with BT so I had to change my provider over to them. I agreed to this & was told I didn’t need to do anything at all that my router would arrive shortly & that...
So my husband confirmed the engineer to come set up our broadband for tomorrow but I wanted to change the appointment. I'm 26 weeks pregnant (currently very ill with morning sickness and can barely move) and I don't feel comfortable being in the hous...
Hi,Im trying to find information regarding the specs of the smart wifi plus device ie attennas for 2.4ghz and 5ghz, max theoretical speeds etc.Also upon purchasing these devices and then using them with an ethenet backhaul, what SSID do they display?...
I have switched my elderly Mum from BT to EE and she can no longer access her voicemails on her landline phone.If she dials 1571 she gets a recorded message telling her about the different dialling tones.I have left her VM's as a test. Does anyone kn...
My old BrightBox2 gave choice of connection between the two frequencies when searching for WiFi. My new Smart Hub Plus doesn't, and gives just the one router without the choice. How do I know which frequency is in use, because I have experienced some...
I contacted BT a few weeks ago about my broadband contract renewal that is due in October 2024. Before I knew it, I had been swept over to EE with a new contract (now that BT & EE are together, which I don't believe they are). Little did I know that ...
Hey all! Recently new to EE and tweaking settings on my hub.Everything is working great, port forwarding a doddle to set up etc however there's a setting that I don't seem to be able to find (if it even exists) which is to be able to turn off any sor...
HelloI have recently installed Smart Hub Plus, with the router downstairs, which the engineer recommended. While I am getting WIFI, my smart TV upstairs (Samsung - not old) cannot connect to the WIFI. There is also one room upstairs that has poor sig...
so i passed every section for the EE wifi 349mbps and authorised the deposit but when it was meant to confirm my order i got an error message saying it couldn't be completed yet they still took my deposit
