Bright box red light

[Lwarnell]

My broadband has been off since yesterday evening and the router is showing a solid red light

I've been through the connection test, I've done all the steps to power off and then reset the router but it's still showing as red 

My mobile can see and connect to the network but it's saying there's no internet.

Any ideas or do I need to get an engineer?

[Mustrum]

@Lwarnell   It sounds as if you may have a line problem.

Why not follow the steps in the Help page and get it checked out.

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[XRaySpeX]

Which light is red?