Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I payed my billing full but now I can't connect to the internet there's a message that says sign into network when I sign in and trouble shoot it says there's a issue with my account and suggests going to the billing page to resolve the issue but I ...
Hi, for some reason last night our internet stopped working, every time the broadband is trying to connect to the modem (flashing green) it turns off for a second along with the LAN green light then starts the process again, both have been put on a r...
Having wrestles with the EE provided router for months I’ve decided to connect a third party router. I have a TP-link AX5400 (Archer73) and i’m connecting it to the Nokia ONT-010-G-T that came with the EE router. I’m connecting my WAN port on the TP-...
Just a quick question,Anyone with this router able to screenshot their IPv6 settings please ?Cheers.
Hi all,EE full fibre 900 broadband was iffy tonight, Tuesday 3/9/24, from around 10pm, dropping out for 5-10 seconds every minute or so. THEN it all went off about 12:30.Router was ok, EE hub was flashing orange, ONT had RED LIGHT on LOS ... reset O...
I’ve recently joined BT/EE for tv and broadband. I was told by the representative that all charges will be paid by BT/EE when I transfer from Sky. However, theSky tv contract is different from the broadband and I’m locked into the tv deal until Octo...
Every few days, my landline stops working. This manifests itself in several waysNo dial toneI can receive calls but when I speak the caller can't hear meI can ring out but the caller can't hear meBroadband is working fine. To fix it, I have to rese...
Every time you login to your account it says wrong password then you get in eventually and place order then cancels it what do we do way this network
I'm looking at taking up EE broadband and TV on a new FTTP connection.1. If I want to use the TV Box Pro, would I have to use the provided EE Smart Hub or could I use my own router instead?2. I currently have my own router feeding a complex etherne...
Hi all,I'm wondering if anyone can help me out? I've just upgraded to the 1gb download package and was wondering if ee should give me a better router than the white router with holes in the front (smart router)? I've complained several times to ee ...
