Request for WiFi disk

UKPaul · ‎25-02-2025

I have been asked to return a WiFi Disk, but I do not have one and never have had one!

What should I do?

Paul

[Mod edit: Please do not share personal details such as your full name, as your posts are visible to the public. Thanks!]

XRaySpeX · ‎25-02-2025

Call CS & explain.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

UKPaul · ‎25-02-2025

XRaySpeX · ‎25-02-2025

Call CS & explain.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

JimM11 · ‎25-02-2025

@UKPaul Would login and remove the postal code you did on the post, box circle with the v in it, edit and remove the text.

Leanne_T · ‎26-02-2025

Hi there @UKPaul

Thanks for coming to the community.

Please follow @XRaySpeX's advice and give us a call, the team can check why the message has been sent to you and help get this sorted 🙂

Let us know how you get on.

Leanne.