How to turn on disabled wifi

Al160 · ‎26-02-2025

Hi,

I disabled my wifi as the site suggests to quickly disable and enable again to improve your internet speed.

I logged onto the hun manager via 192.168.1.254 typing that in my iPhone search browser. Everything was fine. But once I disabled the hub and then went to enable it the site stopped as if to say I had to be connected to Wi-Fi to access the WiFi hub?

now when I type in 192.168.1.254 that screen doesn’t come up to go my hub and I’m kinda locked out my wifi as I can’t connect it to app now it’s been disabled. When I try to connect to the ee app it says can’t connect to my router as this time. Guessing because it’s been disabled by me.

how do I enable please ? Thanks

XRaySpeX · ‎26-02-2025

@Al160 : If you have disabled WiFi on your router then obviously your phone can no longer connect to it by WiFi.

So either you now need to use a device that you can connect to it by Ethernet cable, like a PC, or you need to factory reset it by sticking a pin in the REST hole.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎26-02-2025

@Al160 : If you have disabled WiFi on your router then obviously your phone can no longer connect to it by WiFi.

So either you now need to use a device that you can connect to it by Ethernet cable, like a PC, or you need to factory reset it by sticking a pin in the REST hole.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

JimM11 · ‎26-02-2025

@Al160 And do not do that again, turning off both bands leaves you in limbo, just power off the router leave a couple off minutes power back on if you think that your are having wireless speed issue's, follow xRaySpex advise to connect by Ethernet or do the Factory reset if you cannot connect by Ethernet!!!!