Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
i have to change a direct debit details
My EE broadband account is many years old - long before 2017 - can I change my BT landline to EE or will I have to have a new broadband account - much dearer?
Hello,Looking for some advice for a friend.They currently have very poor Internet Speed due to the property being the furthest from the Cabinet. I did a Cable Speed Test which was confirmed by an Advisor/Support as being correct due to location (10 M...
So my current landline and Broadband contract expires soon and I'm looking to change to EE. I am also looking at replacing Sky with a streaming TV serviceHere's where I get confused.If I look at EE broadband, I can keep my existing landline number an...
EE app wifi control not working keeps saying it can't load and iv deleted and re downloaded the app and still not working
As the post says, This all comes from the same cabinet and comes from a central location within our flat building.Tried to sort this a few times to no avail.I have been told I may need to submit an ORDI. Has anyone does this and has it worked?
I switched over from BT to EE for my BB around mid December as I am already a mobile customer. The BB does not show on my account although I noticed a direct debit has been taken - the full amount has also been taken even though it is just under 3 we...
Hi all, First up, apologies, as I know these type of questions have been posted many times, although I am somewhat confused with the range of answers. Hoping that XRaySpex can maybe provide me with a conlcuding answer as to the way forward. I won't g...
I have "smart hub plus" and whe download something i have only 6-8 mb per second. And i now that's problem not in my pc. Maybe its can be problem with my street or place where i live. Because before i have another plan and i have same speed. Sorry fo...
My WiFi is connecting to my tablet and I can use the Internet on that device but when I try my mobile devices it just says "connected with no internet". I have tried troubleshooting multiple times and it says it should be working but it's not, I'm no...
