Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So. Having easily changed my broadband to a faster speed through the local store (done with great courtesy I must add). I sat today waiting for the arranged visit to do whatever was needed to make the switch. I sat and waited. And waited. And waited....
I'm trying to add a lamdline to my broadband
Hello I'm wondering if I can get some help I'm trying to link my account to pay my bill but forgot my account number and can't find my emails with it on how do I find it now
I've recieved my router this morning. Our activation date isn't until Friday, but our old provider has already cut us off. I've been trying to change the activation date but every time I try it tells me I've timed out and to re log in. I've tried mul...
Please can anybody help me?I have just upgraded to ee from my old BT router. I have managed to reconnect everything except my 3 google home mini's.According to my search on google I need to disable AP isolation on the router, however I cannot find th...
Does the EE Smart Hub offer:guest network (with client isolation), and/orVLAN segregation, and/orbridging to a third-party router (not just disabling WiFi)Some background: I have an Echo device and growing number of IoT devices. To protect against ne...
Hi all,I have a shiny new EE home broadband hub (DSL) and to overcome a shortfall in my wifi coverage, I have bought the TP-Link Deco X10 wireless mesh system, which covers me down to the bottom of my garden (should). With my new hub, the Deco system...
I payed my billing full but now I can't connect to the internet there's a message that says sign into network when I sign in and trouble shoot it says there's a issue with my account and suggests going to the billing page to resolve the issue but I ...
Hi, for some reason last night our internet stopped working, every time the broadband is trying to connect to the modem (flashing green) it turns off for a second along with the LAN green light then starts the process again, both have been put on a r...
