Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Evening Peeps 1st post..Be kind LOLAnyway so my EE WIFI is in, they told Virgin I was moving at the start when I signed up.I've now removed/Disconnected everything Virgin..But do I need to do anything else with virgin, or will they just cut me of an...
Recently upgraded to Full Fibre 150 and on average have around 140 down which is all fine.However, is the Smart WiFi plus known for being a bit random with its communications to the EE App?I have the main Smart Hub setup, upstairs in an office.I've s...
I have changed over from Bt to EE and need to send back my tv box and hub to them but have o information how to do this, could any members help with this please
Hi I am disabled and do not have a smart phone, I access account through desk top and windows 10, I want to be able to set home work times but it says I have to upload app onto smart phone. How do I do this on desk top?Many thanks Sheils
HiWe are moving form unlimited sky to fibre 50 essential. I just need to know if this unlimited or is the data cappedTIA
Hi there my son needs boosters in his flat I got sent two out and they were faulty and they both were sent back via post office now they want me to pay for them
I live in develop of apartments and a while ago BT Openreach installed fibre to the manhole outside the property. My phone was out of contract (with EE) so I contacted them for options and was offered a good discount if I took FTTP broadband. I did r...
Really frustrated by this. ordered an upgrade on my internet package to a faster package. Everytime the blame seems to be put onto openreach which makes no sense. I already have fttp installed at my address and everytime I speak to someone they assur...
Hey any ideas on why my wifi just cuts out randomly then turns back on ive been playing my playstation wifis been great then randomly out of no where it just cuts out done it a few times now really annoying
