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port forwarding rules not saving

tc104
Investigator
Investigator

I've recently switched to ee bb from bt and so now have an ee router it will not save the port forwarding rules that I need  I've tried restarting it but no luck are there any tricks I could be missing?

4 REPLIES 4
Mustrum
EE Community Star
EE Community Star

@tc104   which router and broadband service do you have?

Have you tried just sticking with the BT Router?

1 gig fibre and the ee router I could go back to the bt router if necessary good job, haven't posted it back yet  given this should jus work it would be annoying to go back to it. 

I've put the device I'm forwarding to into the DMZ which is far from ideal but does the trick. for using the service I want to use.

Mustrum
EE Community Star
EE Community Star

@tc104   EE do a number of routers, but presumably you mean the Smart Hub Plus?

Are you trying to make the changes via the App or the Web interface?

https://ee.co.uk/help/broadband/manage-use/manage-your-ee-hub