Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
This is an odd one.I Have the ee wifi 7 router and 3 of their mesh dishes.I have a Home automation system and solar. My solars inverter is connected to the EE mesh 2.4MHZ and my home automation server is hard wired to the router. Now I can ping the s...
i have just checked my bill, and its double what they guy on the phone said it was going to be when i asked him to find me a better deal. I didnt even need or want EE tv, and its nothing but a pain in the bum because it makes my less than smart tv s...
Hi, I’m currently with EE with FTTC, and a have ordered EE Full fibre. I had problems with WiFi in the past, it struggled to cover whole house and had a mixture of powerline and WiFi extenders to try and solve issues. This had mixed result and I ende...
What units are the figures give for data usage in my broadband
Hiya,I am running my own networking at home with access points, switches, POE and all the fancy stuff. The BT/EE router I have at home is not doing anything apart from providing internet connection. I'm not using it's DNS, DHCP, WiFi. It's only gatew...
Hi All,First time poster. I've seen there are some knowledgeable people who use this site, so I'm hoping I'll be able to get some advice please....I regularly have BTOR out to look at my connection as my router is prone to regular reboots. I'm not ...
I'm bit confused, a few days ago after setting up my smart hub my older laptop could not see the wifi network. I changed the wifi settings on the hub down from wifi 6 to 5 and the laptop could see and connect to the network. Was fine all day, however...
We have an adjoining holiday let that I wish to share our internet with, but they are too far away to get reliable WiFi to the Home Hub. I can run an ethernet cable easily enough and plug in an access point but then the guests are connected to the a...
Hi can u tell me how to change my wifi password
Just payed a late bill and the office hours aren’t open so does anybody know how long it will take till my wifi comes back on? Normally comes back on straight away but been waiting about an hour? Can anyone help
