Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So EE are now rolling out Wifi 7.Shame they cannot fix the existing problems and allow you to have EE TV with their 1.6 Gbps Broadband. As a new customer I was hoping this would be fixed before Wifi 7 was made available.
Hello All Successfully upgraded to the EE Hub 7 for all items in the house apart from one. My Dell Inspiron I7 7000 cannot see the the Compatible Wifi set up the hub. Another Dell I7 can can see the compatible wifi and connects successfully. For t...
Cancelling Broadband. I need t cancel my broadband contract. You can’t do this in the account section of the website (why? I can order but not cancel?), I can’t get through on the phone…45 mins wait and then cut off at 40mins . And no email contact ...
Can I be hacked via my broadband router?Is it worth me changing the password.I live in flats, therefore close proximity and worry that a dedicated hacker can access my signal.
I'm not sure how to proceed do I renew the contract not the case to just plug in at the new place as not had Internet installed
I made the switch from BT to EE broadband. Engineer came to do the change on 13/09/24. He didn't provide me with a new hub, just left me with the old BT Hub. Now I'm getting emails from EE asking me to send the old kit back. I don't have any new kit,...
I am EE BB and Mobile customer. I am posting my experience with the Smart Hub (SH31B) wondering if anyone else is experiencing the same. Before moving to EE (from Sky) I used the Sky Router (had to, for Sky Q to even work properly) with my own Deco ...
I'm getting beyond fed up with EE. I've upgraded to new faster broadband router in order to have more control but it does not work.The EE Home app won't connect to the router, I've tried to reset the router back to factory default, I've removed and r...
Over past three weeks EE broadband service dropping out at regular intervals, a sky community post on this issue says the fault lies with “major fault in BT transmission layer” and EE service check states that they are working on a fix and expect goo...
Hi all, new to the forum but not to ee been with them for years with phones Took the plunge and had their broadband switched on yesterday - everything ok apart from won’t connect to my hikvision CCTVLoads of posts but I’m not that tech savvy so don’t...
