Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 43911 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84820 Views
  • 11 replies
  • 12 Helpful

New Smarthub plus daily loss of connection

Since moving from bt to ee on the fibre 900 package I've been experiencing loss of connection daily around 1am -5am... hub shows aqua light suggesting its connected to the net and the fibre modem doesnt show LOS.. Hybrid connect isn't kicking in...so...

Change of address and speeds

Hi. Looking for some advice. I maybe moving to a different address where the available speeds with EE are much slower that what I get at my current address. At the moment I'm in contract and have Fibre Max 300 with 300mb line but after checking the s...

Jasoncox by Investigator
  • 361 Views
  • 3 replies
  • 0 Helpful

Smart Hybrid Connect... with a non-SH+ router

Recently switched from BT to EE, got sent all the new router faff.However, I recently picked up an  Asus AiMesh router and a plethora of mesh nodes to blanket the home in glorious high-speed radiation.We got the SH+, Smart Hybrid Connect and a mesh n...

Kyrrra by Explorer
  • 534 Views
  • 1 replies
  • 0 Helpful

Migration

I'm giving it one last chance, I phoned the 0800 number on Mybt, but due to an open order which hasn't even been started, they're going to phone me back tomorrow at 4pm, and hopefully they'll give the 900mb at the advertised price on the website of £...

WiFi connects and hybrid connects are they needed ?

Hi there I hope you can help and sorry if it’s long.Basically I called EE up to sort out my sim only deal with EE and the lady dealing with me  said that because my BT broadband was finishing soon she could do me a deal with new EE broadband to repla...

JJK73 by Investigator
  • 890 Views
  • 4 replies
  • 0 Helpful