Struggling to find account number

[Jazz91]

I need my account number to register my EE broadband account, but all the instructions are circular - to get the account number, I need to sign in, but to sign in, I need my account number. The EE website says the number is ‘easy to find’ - just log in, select ‘menu’ and select ‘account settings’. But there is no menu option and no account settings option, even once logged in.  There’s nothing to do with my account number in either ‘login information’ or ‘account details’ in my profile. I’ve also tried using the app and encountered the same problem. I also can’t view my bill through any of the above options. 

[Jazz91]

To clarify - I have an account and can log in, but when I do, my broadband account details aren’t linked, so I can’t find the account number. I receive bills to the same email address as the one I created the account with, but the bills link to an EE login page, and when I log in, the bills aren’t there. 

[XRaySpeX]

It should be in your Welcome email. If you don't have it you'll need to phone CS.

[RaymondJWalker]

Same problem. No welcome letter. I am going to try XraySpeX suggestion tomorrow.