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Broadband - Migration from BT - EE Account

hotrichard
Explorer

Hi All,
Last month I renewed my BT broadband package which resulted in being moved over to EE.
I didn't think much of it at the time, but now I'm getting text messages about "view your bill online", I was never offered an EE login and, while I have this account from an old phone contract, there doesn't seem to be a way I can link my new broadband to my account.
I have seen an option to "link a product" on my account, but I don't have anything with the EE account number on.

I presumably can't be the first person who has encountered this, hopefully someone out there has some ideas!

1 REPLY 1
JimM11
Community Hero
Community Hero

@hotrichard Rather than dig yourself in a huge hole, call EE CS and get it all sorted and linked together!