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Changing from old provider to EE

Ails17051
Explorer

‎05-12-2024 07:49 PM

Hi I recently changed from Sky to EE.  The salesman who came to my door told me EE do all the work for you & everything would be transferred.   I have just found out this is not the case & still have a Sky account too, owing over £200.  Did anyone else get this false advice from salesman from EE?

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎05-12-2024 07:54 PM

@Ails17051 : EE will pay up to £300 of your Early Cancellation Fees upon sight of your previous ISP's bill showing them. You can claim this online @ Switch Broadband to EE and we'll pay your leaving fee.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Ails17051
Explorer
In response to XRaySpeX

‎05-12-2024 07:58 PM

Sent from the all new AOL app for iOS
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