Q2 2019 - BT Smart hub connected to Sky Q & mini box via ethernet cable plus 5 white wifi extender discs (old property, thick walls); no issues to talk about until late Q4 2024.
Late Q4 2024, changed to EE router & 3 wifi extenders.
Since then repeated problems with SkyQ box crashing and needing to be reset.
3 new Sky boxes this year, 34 crashes since keeping score on June 14th.
An EE engineer (contractor) who visited twice this year to help resolve this issue mentioned similar issues with customers who having made the same (enforced?) move as us from BT to EE routers were having SkyQ problems. Each time he has identified a fault at the exchange which had cleared when he came to our house to check the incoming telephone line.
Any advice on how to get this deeply frustrating issue resolved ?
