Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am repeatedly getting emails and texts saying I have not returned a faulty hub when I sent it back weeks ago and have confirmation of certificate of posting. I have just tried to ring EE customer services and as soon as I started talking to them a...
Hi! I moved over from a BT Smart Hub 2 to an EE Smart Hub 2 over the weekend. All is working ok apart from my work laptop that now throws up this message on all https sitesAn application is preventing Microsoft Edge from safely connecting to this sit...
Got EE broadband today and its really bad constantly lagging while trying to game got WiFi booster on and all connected any fixes?
Hi, I had EE broadband 2 years ago, if I were to move over to EE broadband with WiFi 7 now, would an engineer visit be required?
I moved to Ee on 1-11-24. Kept BT router and was sent a new cable for it - switchover went well and internet up and running. BT sent an email “here’s your bill”. Am unable to see it as account is closedEE have sent text saying bill ready -when I log...
Hello,I am meant to believe that EE and BT are now one entity—talking one means talking to all—apparently not.I have just been switched from BT as part of contract renewal to EE. Immediately after the switch over, I lost access to the MyBT app where ...
I have just moved across to EE 900mbs from BT 900mbs, on BT I had 3 wifi disks and was told thatI could keep these and use them on my new EE Smart Hub Plus. Unfortunately I am unable to get them to work, they go through the fully cycle then the lig...
We have just been sent the new EE Smart Hub plus. We had ATC Sun Ray heaters which worked perfectly on the old BT hub. Now the Gateway will not connect to the new hub. Has anyone had a similar problem and can suggest a solution?
