Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45327 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88188 Views
  • 11 replies
  • 12 Helpful

Pausing Wifi

Hi all.I am trying to find out if there is a way to pause the wifi signal on a set IP at a set time with a wifi 6 EE router.. ie:  192.168.1.246 is set as static to an xbox, I want to stop that xbox from using wifi at 4pm and resume at 5pm, can I do ...

New hub

@linkstomembersHi everyone. My new smart hub has arrived and I was told it would be up and running by 6th August. If I connected it today would it work?Thanks.

Cathal3 by Explorer
  • 453 Views
  • 4 replies
  • 1 Helpful

Router recommendations for 1.6Gbps

Features required: MULTIPLE 2.5G ports (not just WAN) and WiFi 6E standard at a minimum (WiFi 7 would be nice) with good MU-MIMO/Traffic management to ensure maximum speeds across multiple devices. 6GHz network band is an absolute must (I believe tha...

Resolved! BT to EE switchover...why have I not been sent a new hub?

I was on BT for broadband, landline and TV, but with EE for mobile. When I got a new phone from EE last week, I was moved over to EE for everything. The guy in the shop said I would get a new EE hub, WiFi disks and EE TV box. But I have only been sen...

cmpd1 by Explorer
  • 506 Views
  • 2 replies
  • 1 Helpful

WEAK WIFI

hi there, i’ve had a ee wi-fi hub for about 4 years now and it’s been good but we were told by we that it has all over coverage and it works everywhere but one room in my house so i’m just wondering if you could send out a wi-fi booster free of charg...

BT Cloud closing

I have just been notified that my BT Cloud service is ending in October. Is their an equivalent EE cloud service and how do you get it? 

hpdlambe by Visitor
  • 705 Views
  • 1 replies
  • 3 Helpful

Why is my ee log in online blocked ?

I have been trying to log into my ee acct online for 3 days and it just keeps coming up blocked ! I was trying to find out about switching to ee broadband from BT but whenever I try I get sorry system error try again , getting really fed up as beginn...

bl00bell by Investigator
  • 437 Views
  • 4 replies
  • 2 Helpful