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Can you get TV package with 1.6Gbs broadband?

bigrob
Established Contributor
Established Contributor

Hello

I have just ordered the 1.6Gbs broadband. I was told they couldn’t add on a TV package and that once the kit arrived and activation has taken place I can then phone up and add-on the TV.

I read on another older post that you can’t get TV with the 1.6Gbs broadband. Does anyone know if this has changed?

Thanks

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

No, you can't get EE TV or DV with the 1.6 Gig plan yet. It's a diff provisioning system of EE's.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

No, you can't get EE TV or DV with the 1.6 Gig plan yet. It's a diff provisioning system of EE's.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Reign_in_Beard
Established Contributor
Established Contributor

Really hope it’s available soon. I only moved from BT to EE because I called about 1.6 gbps. Because it’s available at my address. I had the TV package with BT and wanted to keep it. Was told that it wasn’t going to be long and I’d get emailed when available. So I moved across as they said it should be November which was a month away. Still nothing. 

bigrob
Established Contributor
Established Contributor

I spoke to a chap yesterday in the Belfast call centre.

He said they have been told it should be early in the new year (i.e., soon) but he just doesn’t have a date as yet.

He also said we would be contacted as soon as it’s available.

For now I am going to carry on with my Sky TV packages. I am out of contract  with the Sky TV and paying far too much. However, I need to wait for EE because if I make a change at Sky I will be tied into a new 24 month contract, which I don’t want.

bigrob
Established Contributor
Established Contributor

Putting as solved as the TV whilst not available now it should be in the next few months. 

Ewan15
Skilled Contributor
Skilled Contributor

Having gone to the EE Broadband package website and checked what packages are available in my area, It appears you can now pick Digital Voice services with the 1.6 GB options, however still no TV😞

JimM11
Brilliant Contributor
Brilliant Contributor

@Ewan15 Baby steps you don't want to much of a cluster flock at the same time and having DV blame TV and TV blame DV when none off it works out! Then again they can always say it's the fault off the app when nothing works.