Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 43937 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84889 Views
  • 11 replies
  • 12 Helpful

Broadband

I’ve got the ee app and have paused the WiFi in many devices in my house yet when I check these devices they are all still connected to the internet, they all say they are paused on my app though 

Arlon79 by Visitor
  • 540 Views
  • 1 replies
  • 0 Helpful

New EE Smart Hub 2023 and Smart Hub Plus

I saw EE Broadband are now offering Smart Hub 2023 or Smart Hub Plus depending on the broadband package you select when ordering. Looks like these have just become available.Does anyone know if both hubs have Wifi 6, I cant find the specs for both of...

karluk by Contributor
  • 24446 Views
  • 23 replies
  • 12 Helpful

Price increases

I think EE have a nerve increasing there prices when the services they so enthusiastically advertise I'm the media don't even work! I have had my broadband since October of last year and it has never worked correctly not once! It drops out at least 7...

Wbrett01 by Investigator
  • 583 Views
  • 8 replies
  • 4 Helpful