Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I’m a new broadband customer to EE but I’ve been a mobile customer since the start of the year. I’ve never had any problems, however when I switched over from Sky I was told my activation would be the 30th Oct with a text and email to prove. Noth...
How absolutley useless are EE for a so called "tech" company. We have been forced to move from BT to EE for our telephone and broadband. Unfortunately we have had nothing but issues with them since we moved over. Never received any emails from them ...
Can anyone please help me with the above issue.Since the above Hub was installed I have had daily error messages from my QNap TS-131P NAS as follows:” The system has detected that your DNS server cannot resolve hosts, and some applications might not...
I just spoke with your sales team. I have 900MB full fibre broadband and asked about upgrading to 1.6GB. I was told that this offer was only for new customers.Now I'm aware a lot of companies don't allow a downgrade whilst in contract, but this is ...
How do I pay my wifi bill now
Hi, my wife cannot connect her Vodafone phone to the EE router. Any idea
I recently noticed a promotion in the EE app for a discounted unlimited 30-day rolling SIM available to EE broadband customers. I'm currently in a 24-month broadband contract with EE that started in February. Excited about the offer, I reached out to...
Hi. Just moved from BT to EE with the Smart Hub Pro. A set-up which was working on the BT router, doesn't on the Smart Hub Pro.The Smart Hub Pro connects to a switch, behind which are two computers. One is a web server and port forwarding rules are s...
I have the EE Smart Hub Plus (SH31B) and I want to move the router more central in my house. I have The new broadband 500 mbs doesn’t connect to the traditional phone socket. They connected a new socket from outside to inside the house from the tele...
