Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We are on the Full Fibre Gigabit package at £51.36 a month. Can someone help. My question is about the Extender. I understand this is extra on top of my monthly payment for this package. Is this a perpetual rental or is it a rental to eventually...
Hi. I have a newly acquired TP link AC2100. The basic setup did not work. Can anyone help with advanced setting up?
I recently had EE Full Fibre installed (1.6Gbps) and wanted to use my own router connected directly to the Openreach ONT. I beleive this is done over PPPOE however when I use the bthomehub@btbroadband.com and the BT as a password I cant get it to con...
I have the busiest home bundle and new WIFI 7 router and needless to say it has been a shambles when setting up 2 months and I am still not even getting half of the 1.6gig speeds and the stability is a joke. I can’t even access my billing or settings...
Hi folks.Should I expect a seamless change over as the 'juice' should already be there as currently fttp, i.e. no drops, etc. Only mess up so far is lack of information on keeping home number on changeover.
I was offered a package by EE to move my broadband & TV from BT told that eventually I would need to move. When they checked the equipment I was told that it’s very old and new equipment would be sent.When I received the new EE hub I followed all ...
Hello, I am about to transfer over to EE full fibre broadband from BT part fibre (BT SH 2) I live in a 3 storey house that is difficult to impossible to reach all areas with normal Wi-Fi. Once Full Fibre is routed in, the kit sent to set up is the EE...
When I moved from BT to EE, I was not given an EE hub. I was told my BT Hub would be fine. Since I moved, my Skybox repeatedly loses contact with the hub, meaning irritating need to reset. Can I demand an EE hub?
Hi my next bill Is saying it will be taken from my account on the 21st but can it be taken from my account on the 23rd please as that's my payday. And that date every month as that's when the money for my bill will be in my account I would really app...
