Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've recently been moved away from BT for my Broadband to EE so now both Broadband and Mobiles are with EEMy landline is still there but plugged into the Router, now digital . My 1st mistake was to use the landline which is now pay as you go so this ...
Hello everyone,I have been with EE for years for mobile and broadband. I have just signed up for another 24 months of 150mbps fibre.I am going to be sent the latest EE Smart Hub Plus. I noticed EE also offer for £10 a month Smart WiFi Plus where you ...
I’ve just been made to move from BT to EE when entering into a new contract. I’ve kept my landline on a pay per call basis as it’s rarely used and was also made to switch to digital. Does anyone know if I can call 150 or EE customer service free of...
Hi there I looking to see if I can get my account number please or can you tell me when my broadband is out of contract
I have been sent an email to upgrade my broadband as my contract is about to run out, but not sure how I do it when the 150 service is sending me in circles, think it’s out of order or something. I have to do this, this week as I been told I have to...
Hi all.I cannot link my EE broadband account to my EE mobile account like customer services keep telling me “There have been issues with the app but it will be sorted after 12th of April 2024.” Well guess what EE? It has not worked.Please don’t tel...
My EE Smart Hub Plus router recently received Firmware version - r1.34.1-R-1055417-PROD-83002.Have we lost the ability to set a WiFi channel number on 5GHz, rather than smart, or did we never have the option?I do have the option on 2.4GHz Cheers
Hi all, ive been a fttp customer since the early days of Open reach rolling it out and BT offering 900mbps. I upgraded to EE around 3 months ago, same service (max we can receive), and has been fine until yesterday. I run a wired network (1gb) in my...
I seem to be having a couple problems with my upgrade which are:I have just had an email from EE telling me they are sorry for cancelling my broadband but I didn’t, I upgraded so what gives?Also, I am not a fan of own brand routers as I don’t feeling...
Still not sorted my account, after leaving bt, tried to upgrade me again, lost part of my mobile extras roaming. Promised email to confirm bt account closed not happened be going on since April, need some to get in touch so I can complain to the dire...
