Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HiI am guessing that the ability to schedule the lights on/off doesn't exist?The move over to the new EE router is disastrous. DDNS being missing completely blows my mind.Digital voice isn't working and the 4G hybrid will not pair, even after a reset...
Recently I upgraded to the ee smart hub plus and I'm not sure about this EE-BT thing. Since I switched I have not received any bills at all through email or phone after almost two months of having this new plan. I've tried to set up my broadband acco...
Absolutely disgusted to receive a bill of nearly £240 after renewing my Broadband for £29.99. I was at the end of my contract and have been with EE for years. I tried to contact their customer service but could not get through despite promises that t...
I moved from bt eebill June July £74 50august should be£57/99 less £24 40 for not completing jobjust had email august bill£63/52how they get this !!!!!1 hour wait to speak to someone wish never changed been with bt 56 years this a month and problems ...
Promised by Email and engineers visit free, told on the phone that it would cost me £40, after refusing to pay, I was offered a visit for £20, at which point I finished the call
Just moved from BT to EE and went for the 1600 bundle. I'm getting 1400/1500Mbps on my iphone, the same to my PC over wireless, but only around 940mbps over the ethernet. I have a ROG Strix X299-E Gaming II motherboard and I'm using the 2.5gb network...
Back in July 18th It was time to recontract, simple process you would think, no such luck. I was told I could get fibre 1 no trouble for the same price as my earlier contract. It is now the 24th August and not even a cable has been laid to my propert...
Its the 3rd day that there is no internet to my ee broadband on my house. I had given an appointment for an engineer today between 8 am and 1pm. But when I'm looking the app today there is no details of appointment showing now and nobody came for fix...
Me and my partner changed internet provider earlier this year to EE and so far they have been great, but three weeks ago it really really slow we can barely watch a movie on netflix, we live alone so we not using any more then usual. Is this to do wi...
Hi,I've recently switched over to Essentials: Fibre 50 from BT, and don't get great signal considering how small my house is. I can't find the 'enhancer' button on my app. Is this not an option on the package I've chosen?Even though I've paired the a...
