Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So I have recently moved from Virgin to EE 1.6GBS service. Everything is fine I get 1690mbs down and 113up The issue I have is the Video call quality on WhatsApp is shocking and keeps saying poor connection despite my phone getting 900mbs over Wifi....
This relates to the LOCAL in-your-house network or LAN not the public outside web address (WAN)Since a search showed a lot of muddled posts without a clear explanation this may help.You might need to set a fixed IP for a particular device, say a came...
I recently renewed my broadband contract with EE but cannot get the new contract to link to the EE app.I get so far then it tells me to contact EE.When I contact EE I just get a robot that does not give me option to sort this problem out. EE can you ...
So - The TV message says that it cannot obtain an IP address from the router and I have to "allow it". How do I do that? I'm suspicious that there's a fault with the TV itself as it won't connect via wi-fi either. I have ethernet in two other rooms -...
I’ve finally made the switch from BT to EE after an endless battle due to my Halo, so could someone please tell what happens with the advance payment I’ve already made to BT. Because the EE switchover takes place by Midnight tomorrow.
Really fed up getting fobbed up and false promises of a fix date! Signed into new contract for broadband and landline in Oct 23 purely for parental controls and have never worked. Can't even access bills anymore. Keep getting promised dates but no lu...
Just drifted over from the BT forums as I have taken the plunge to take up the offer on the "Full Fibre Busiest Home Bundle"Made a couple of posts on this forum and getting warnings already from other users saying "Stay away" and "Don't bother"I know...
We switched from Sky in January and needed a replacement smart hub in Feb(Openreach came, and told me to request a new hub), this was on 7th Feb.On the Monday afterwards we received a bag to return our old one -I have a ring doorbell video of my wif...
I am the same! Can’t check my bills, subscriptions or anything else because of this problem. It’s really getting a bit ridicules! I got told that I might need to give them several weeks and that it’s not their fault that it’s just an error. Which I...
My led status always shinning yellow light, cannot connect network
