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Engineer Appointment

frankdoyle
Explorer

I need to change my appointment time for an engineer coming to install router and set top box . I can’t find where to do this . 

7 REPLIES 7
XRaySpeX
EE Community Star
EE Community Star

@frankdoyle : You need to phone CS to change the appt.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Hi

Thx for reply thought you could change on line but no ! BTW I remember seeing X-ray specx in my punk days 😀

Norman131
Explorer

Hi something has come up I won’t be home at the time

agreed got called into work late could we re schedule please 

Norman131
Explorer

Sorry for any inconvenience 

JimM11
Brilliant Contributor
Brilliant Contributor

@Norman131 Not sure why, but there is no response you should expect, this is a public forum, if you need something EE Related then you will have to call them.

@Norman131 : No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Morning @Norman131 

Welcome to the community. 

Please follow the advice provided and give us a call, the team will have access to the account to check the engineer visit and get this changed for you 🙂

Let us know how you get on. 

Leanne.