11-05-2025 06:59 AM
Poor. Engineers disrespect property and Contents. After the third visit from an engineer who on 3 occasions was unable. To fit the equipment properly. After speaking to EE three times. I know I'll have to go back to EE. To arrange a fourth visit as I was promised a minimum of 700 speeds on the internet. Butts are getting Two hundred and eighty at best. Engineers do not clean up after them. Or Back Feel holes drilled.
11-05-2025 07:18 AM
Hi @StaplesMark
You can complain here:
https://ee.co.uk/help/contact-ee/complaint
That cabling is poor and at least the external hole should be sealed to stop water from entering the wall/cavity. I would not be pleased with that installation. They also need a new sharp drill it from the holes as they look like the bit is worn out.
And to not even clean up.