Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 45906 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 89371 Views
  • 11 replies
  • 12 Helpful

Bt to ee

Ive change to ee fibre from bt. Ive swapped the router. This ia the only thing chnaged yet im only getting 90 when i should bw getting 900 wired to my ps5. It was fine before i sqapped the router. Any suggestions? 

Resolved! Have I been disconnected at street cabinet?

Think I should start when the problem started...I was with PlusNet with part fibre (FTTC) broadband when on 10/11 July overnight, my router was flashing orange, hoping it was just a temporary issue which it wasn't, I turned it off and used EE wifi ho...

bt.jpg

Smart Hybrid Connect question re functionality.

Hi,Just moved over to EE from BT and have received a Smart Hub Plus, a Smart WiFi plus and a smart Hybrid Connect.So far they all seem to work though I have yet to check  broadband access to my NAS.My question is about Hybrid Connect. I tested what h...

grantp2 by Investigator
  • 344 Views
  • 1 replies
  • 1 Helpful

Can’t add home broadband to MyEE

Well I’ve just gone through the process of trying to add my broadband account to the EE App and guess what - EE SUCKS!I got sent a code, entered it, got “Sorry, something’s gone wrong our end”, tried again, same message, tried adding via bank account...

KevinJ76 by Investigator
  • 3333 Views
  • 23 replies
  • 15 Helpful

Price

Does anyone else pay 48 pound a month or is it them ripping me off. 48 pound for just broadband seems a hell of alot

Kim882 by Investigator
  • 435 Views
  • 7 replies
  • 0 Helpful