Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 45708 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88998 Views
  • 11 replies
  • 12 Helpful

Landline just getting engaged tone

Yet another problem! I have already wasted about 8 hours of my life trying to sort out issues since switching to EE - and I have another 16 months left on my contract!!The Problem:landline just has engaged tone. Can’t phone out, can’t receive calls. ...

BB install

Hi EE,I would like to check on the status of my contract with you. I signed it on September 14th at an EE store, and I was told that my internet connection would be set up within 4-5 days. However, I’m still waiting for the installation of my router,...

Activation date and router

Hi I recently started a contract for my wifi router and yesterday I received said router, I plugged it in and the router had a orange flashing light (I am aware that the orange flashing light means connecting to broader band) but I waited an hour but...

Resolved! EE Perks

I had EE perk on my broadband for my 24 month contract but recently renewed over the phone to a new contract and mentioned adding a new EE perk discount code to my new contract and was told I can do this later and I have been trying to find somewhere...

Poppet24 by Visitor
  • 539 Views
  • 1 replies
  • 1 Helpful

EE SMART HUB PRO (SMART HUB 4)

 Hi, I was just wondering if anyone knows when the Smart Hub Pro will release.ive seen on some websites about the 17th of September, but is this true?I want it if im going to upgrade to the gigabit package, as most of my devices support wifi 7 or the...

IMG_0150.jpeg
Ryan01 by Established Contributor
  • 3208 Views
  • 31 replies
  • 2 Helpful