Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
In my opinion what ever you do - DO NOT TRUST this company under any circumstances. I was with BT for over 30 plus years no problem. Having been bombarded on media with super fast broadband i visited the EE shop and EE is now owned by BT. They had my...
The speed of my internet when downloading in steam 6mb/s, I do not understand why, hundred percent the problem is not on my side.My download speed should be 115mbps +-14mb,Maybe the problem is that I don't have fiber optic.SA61 1ST
I rang EE TWICE THEY SAID THEY NEEDED TO PUT ME ON HOLD AND TWICE THEY HUNG UP ON ME WITH NO CALLBACK, this is now unacceptable, very unhappy, I have been messed around now for well over a month with 6 EE people saying they will take sole responsibil...
Just had a new fibre hub. Laptop on windows 7 no problem, Chromebook no problem, phone no problem. But my everyday laptop on windows 8.1 cannot find the new hub! Been trying for nearly 3 weeks now. Rang EE and they sent a new hub but still same probl...
Using my phone on WiFi and certain sites/apps ( bank, NHS, BBC sport) just hang after I have entered login details or requiring a response from them ( eg a sports score). Not my device as wife's phone has same problem. If I connect through my extende...
Moved to EE from BT 19 June. All set up ok and incoming and outgoing calls ok with Digital Voice adapter. BUT HANDSET FUNCTIONALITY COMPROMISED - if you are calling a site that requires you to select options using the keypad the digits input are no...
Hi all,After the problems I’ve been having my connection, mentioned here... I bit the bullet and booked for someone to come out this morning to investigate.When making it, I had what I thought, was a constructive conversation with the support person....
I am really struggling and in fact disssapointed with EE as it now appears that i cant access my work VPN since switching over to them. I have been told that it is possible to use VPN by some EE Guides and others say no. I could do with a propoer ans...
Looking to change my ISP - if I went with you could you please supply me with the following information1. What kind of router do you provide2. If I took a landline could you port my current number and would this be a digital line3. If a digital line ...
yes cheers something else i have been getting 2gb speeds the last couple of days is it true that openreach have upped the speed am using an asus router and i have hit 2gb 3 days in a row through ethernet
