Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45217 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 87926 Views
  • 11 replies
  • 12 Helpful

Broadband BT migrated to EE

HiI recently migrated from BT to EE. It was part of a package where I updated my mobile phone as well. However, on my EE log in, it doesn't show I am using EE Broadband and therefore I don't have (or can't find) my EE number. As part of my new packag...

npkrec by Investigator
  • 464 Views
  • 6 replies
  • 0 Helpful

Landline

Hi there I just wanted to know if I get broadband with no landline will it get rid of my homophone number that is on sky 

Jaie1 by Explorer
  • 432 Views
  • 5 replies
  • 0 Helpful

EE Smart Hub vs Linksys Mesh vs BT HD Voice

HelloWondering if anyone is experiencing the same issues with the EE Smarthub, Linksys Mesh and HD phone that we are.Periodically the phone partially loses service (you can ring out, person at the other end picks up, they can here you talking but you...

BT to EE Broadband migration

Last Wednesday in store, I upgraded my mobile plan and phone and that went well but I was persuaded to move my BT Broadband to EE Broadband and get £20 off my mobile plan a month. The migration order then was rejected so I had to phone up again today...

Patt1 by Skilled Contributor
  • 1275 Views
  • 6 replies
  • 1 Helpful

IP address and DHCP server issues

Hi everyone,Has anyone ever ran into an issue where "can't find a static IP address" or "can't connect to DHCP server" stops you from connecting to the internet via an Ethernet connection? My Xbox Series S and my ASUS tower desktop are both having th...

cxlfin by Explorer
  • 615 Views
  • 3 replies
  • 0 Helpful

Issues with connecting smart plugs suddenly

So been with EE 4 weeks finally have the landline running, now ha e a problem with the broadband and my smart ugs and cameras not working.. All set up fine a few weeks ago no issues and then came down today to note the cameras flashing thst state can...

Resolved! WiFi extender SW30A power supply doesn't fit

I bought an SW30A WiFi extender brand new and boxed via a private seller, and upon trying to connect the unit to the power supply it won't fit - really strange, the power supply model number is S024AWM1200200I don't understand how the product was sol...

sha726966 by Investigator
  • 571 Views
  • 8 replies
  • 5 Helpful