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Set up wifi controls App, blank screen

DavidT95
Investigator
Investigator

Every time I try to set up wifi controls within the EE app for broadband it either keeps going blank or stuck on the loading page, tried restarting both app and router, cleared cache, storage, reset app??

4 REPLIES 4
JimM11
Brilliant Contributor
Brilliant Contributor

@DavidT95 How long since you had the install and the activation date to go live?

Yesterday, activation and live all went well

JimM11
Brilliant Contributor
Brilliant Contributor

@DavidT95 Yes apart from the app syncing to your account and also to the hub manager, with the app can you get to and see you bills, you orders also etc. And also the blank screen is not a new thing app wise....

Just checked bills, saying the order is still being processed..maybe give it a couple of days to clear through then try?