04-04-2025 09:00 PM
Hi - Has anyone any experience of the new WiFi 7 Extenders? I have three attached to a hub pro. It seems the best I can get speed is around 200 - 300. Are the Extenders limited in speed?
Had significant issues with the new hub pro by itself. On the app safe search shows as not available.
Any advice appreciated.
05-04-2025 07:47 AM
@Sofaslug How do you have the smart wireless extenders connected? and what speed do you get when connected direct on the Router? The link below will answer the safe search.
EE app release (Android) EE: Game, Home, Work & Learn - The EE Community
05-04-2025 08:56 AM
I have a wifi 6 extender upstairs with router downstairs. My speed to the house is 900. If I connect via wifi to the extender I get about 450, but if I connect the device to the extender using an ethernet cable I get full 900. The connection between the router and extender is wifi but runs at full speed, but you need to connect by cable from the extender to use that speed. This was confirmed by an EE engineer who was at my house yesterday.
27-05-2025 07:08 PM
Did you get a solution to this, I have the same issue and cant work out the problem? Other than. The hub pro not being up to scratch.
28-05-2025 07:14 AM
I disabled the 6Ghz channel in the router settings and that appears to have solved the problem.
My Samsung S24 was the only device connected to that channel, everything else was connected to the 5ghz channel.
28-05-2025 07:22 AM
@RobinWad Did you then replace the Smart wireless extender with a wired backhaul network after you disabled the 6Ghz frequency.
28-05-2025 07:41 AM
No. House is of modern timber frame construction and not sure if meed the extendrr anyway but it came with the hub.
28-05-2025 08:38 AM
Hi @Sofaslug
Could you try @Debbie_G's suggestion please? If you're still having problems, our Broadband Technical Support team are the next port of call.
Chris
28-05-2025 09:43 AM
@RobinWad Because it came is not a reason to use it, especially if it is not required, so you just switched off the 6Ghz band for no particular reason but to get the Extender working a little better.....
28-05-2025 01:09 PM
I think i replied to the wrong thread.
I posted about wifi calling dropping out since the new Ee router was installed. Disabling the 6 ghost channel seems to have solved that issue