Good morning @alexsiswright72.
Welcome to the Community 😊
I've moved your post over to its own thread, that way we can be sure that all the replies you're getting are totally relevant to your query.
Could you please let us know a bit more about what's happened when you say this has 'turned off'?
What are the lights on the front of your Hub showing, and do you know if it's Full Fibre that you've gone for?
Peter
