Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I recently switched broadband from BT to EE. Can i keep my existing BT email address indefinitely?
Hi my Smart WiFi Plus keeps disconnecting - the light goes from blue to red, may flash a bit then back to blue and repeat....I haven't moved it recently, it is in the same spot since I set it up months ago. I have tried turning it off and on, and als...
We are having a nightmare trying to switch our broadband from Sky to EE as apparently the order is failing when being passed to Openreach. Since last Thursday we have had multiple phone calls with different EE helpline staff .. we have been told con...
Hi all,Looking to get the TP-Link Deco X55 and replace the current EE Smart Hub Plus router. As I have digital voice, would it be possible to continue using digital voice with a third party router?Thanks
EE arranged to install fibre broadband today, engineers fitted new connection, moved router to new connector, but there was a problem in making connection. They were waiting for EE to explain why no connection. The engineer said it should take an hou...
Hi - i have 3 new wifi extenders with my new Smarthub Plus - when i look at them in Hub Manager, one is red, and says Not Connected, when in fact its display is aqua and looks fine, the other 2 are connected fine but one has a 2.4HHz connection and t...
Hi sorry if this has been asked before.In the very near future I will be switching over to a new fibre connection. In the meantime I want to make sure my living room is prepared but unsure of how things will be set up when the time comes. Apologies f...
Should have researched this before activating today but here goes (apologies if foolish questions):Switching from BT Full Fibre 900 to EE 900 Mbps up /110 Mbps down- identical to existing BT speedDoes the new EE fibre service work with the existing ...
Can I use the EE app to manage my BT Halo 2 wifi hub?
I am perplexed.I've signed up for fiber broadband coming from BT G.Fast.Engineer visit was today.He left a crack on the wall instead of a hole. They've switched off the BT internet and the new fiber doesn't work the router is flashing orange.Why woul...
